Downhill Poles

4.8

Based on 50 reviews

19:36 11 Dec 25

Friendly, helpful, and with a wide enough selection of inventory to stock the replacement snowshoe straps I was looking for, and even at a better than I could have hoped for price. I'd gone in thinking any local store couldn't possibly have such an obscure part, and left understanding why friends rave about their service. Thank you!

David Park

05:47 30 Aug 25

Good products, advice and exemplary service when I needed it. I feel I have no need to go anywhere for anything that is needed for my kayaking and feel when the time comes for an electric bicycle I won’t hesitate to go there.

eric.

18:53 13 Aug 25

Fast and affordable, got me an appointment for a tune up / inspection relatively fast with good service on the e-bike. Will recommend to others and will be a returning customer, especially due to how close it is to me.

Kevin Binnie

00:04 30 Jul 25

Clayton and Ethan are the best! I was travelling through on my ride across Canada and they took my bike in, gave it a thorough cleaning, and inspection. Ethan gave my shifters a tweak to help reduce the pain in my hand and made some recommendations on adjusting them if the changes didn’t fully solve the problem. Then he tweaked my seat . After the drivetrain tuneup, Clayton gave me another great tip to even the pressure on my hands. Ethan even threw in a pair of used gloves he had to help with the pressure. I could have asked for a better team to care for my bike and get me in my way!

Ryan Osudar

18:04 15 Jul 25

I have to say I have now dealt with Stream N Wood on a couple of occasions. They really are amazing and genuine. Today I had a bike rack installed and was given a total run through on how it all works. The prices are fair and the staff are always so friendly. Thanks to Ethan and the staff for once again going above and beyond. I highly recommend these guys if you are in the market for bikes, kayaks and anything related. Well done!

Daniel Eys

18:03 20 Jun 25

Very professional and polite. They're willing to take in cafe ebikes which was a big plus for me. Did a great job getting new wheels on for me and were even willing to give me a discount for an issue with a previous job. Highly recommend for their services and plan to use their bike repair shop in the future.

Rob Bellmont

22:50 11 Jun 25

Today I bought my second bike this year from Stream and wood. In February I bought a Giant bike for exercise. They couldn’t have been more helpful. Today I bought a Specialized E-bike. They took the time to explain everything, whilst Clayton was prepping the bike for me to take home, another gentleman, sorry I don’t know you name, talked me through the App and how to register the bike.
Clayton then put the bike in my car. I had injured my ankle. Ankle aside, I had to try the bike. Clayton on hearing my ankle was injured told me how to pedal whilst reducing the motion at my ankle.
It’s just say I am glad I bought the cycle helmet. I was glad there were no speed traps about.
A huge thank you to Stream and wood.

22:58 07 Mar 25

Great customer service and communication. Very friendly and first hand updates from an owner are a bonus! Highly recommend reaching out to these guys for anything you need !

Blair Zurba

15:54 09 Feb 25

I deal with Stream N Wood all the time. I have bought 3 bikes as well as many more items from them through out the years and I am very pleased with them all. The owners and staff are very knowledgeable and they have been extremely helpful to me over the years. They offer a good variety of quality products and exceptionally good service.

Christopher Dodds

04:39 23 Oct 24

Great find. Nice mix of brands and friendly & helpful (but not overbearing) staff!

Mike Lesage

18:19 17 Sep 24

I brought my daughter's bike in to have it assessed for what they felt the issues were with the brakes / gears. I was given a quote before any service was performed and I paid what I felt was more than fair for the service. I was texted updates, and the bike was ready exactly when I was told it would be.

Very pleased, and highly recommend.

Candace Bergeson

15:20 12 Sep 24

Excellent service, friendly and helpful staff. Best place in Brandon to get your bike fixed!

Jordan Barkman

16:55 19 Apr 24

Excellent service would recommend getting a bike from them

Marisa Backe

19:14 13 Apr 24

Go here and ask for Austin if you’re looking for a new bike. He is the bees knees folks!

My partner and I went (with our busy toddler) to look for new bikes that had shocks for our rough Brandon roads and could pull a Thule chariot.

Austin was so friendly, knowledgeable and patient while we tried various bikes. He was not at all pushy and seemed to be genuinely honest about bike features vs price, etc. We really appreciated his help and efforts.

Can’t wait for our upcoming bike adventures!

Brook

18:44 11 Feb 24

Went to Stream N Wood to get a full downhill ski setup. I believe it was Clayton who helped me get all dialled in. Service was excellent and I’ll be returning in the summer to pick up a bike from these guys! Would highly recommend!

Baret Easter

15:41 30 Jan 24

Igor Polovinka

01:59 17 Jan 24

Great service, friendly staff, reasonable price!

Blaine Mulligan

02:21 22 Jun 23

Stream n Wood my go to for everything outdoors! Service above and beyond, ask any of their customers! They use their products and know them well

Keith Barkman

21:20 15 May 23

Definitely a great place to buy a bike. Clayton was very helpful and knowledgeable as we shopped for bikes for my wife and myself. Great with letting us try different models till we were comfortable with our purchase. Also gave us a nice discount on the accessories purchased. Thanks, Clayton!!

章鱼烧

02:25 11 May 23

I traveled 220 kilometers from Winnipeg to Stream n Wood store in Brandon to purchase an OLD TOWN SPORTSMAN 106 kayak, and I had a fantastic shopping experience. Prior to visiting the store, I had been in communication with Clayton Heppner from the store via Facebook for a few days, and he was always prompt in answering my questions and providing recommendations. When I went to pick up my purchase today, Clayton warmly welcomed me and offered a very satisfactory discount. Additionally, he helped me load the kayak onto my car's roof. I am extremely grateful for his excellent service, and I highly recommend this store if you are looking for outdoor equipment.

Thomas Smith

20:13 29 Jan 23

Excellent customer service! They stand behind the products they sell and go way above and beyond to ensure that their customers are satisfied.

Grant Barkman

01:19 18 Jan 23

Awesome store. Helpful employees.

Tracey Holden

13:27 26 Aug 22

Very knowledgeable staff. Friendly and helpful. Great store.

Spoon Bounce TV

23:12 09 Aug 22

Friendly staff performed great service on my bike. Very clean cut outdoors store with lots of very nice clothing and bikes. Prices definitely reflect this. Will always take my bike here!

Melissa Miller

21:58 02 Apr 22

Great shopping experience! Very helpful staff?

Adam Saban

03:43 01 Dec 21

Our go-to for all things bikes. The best people around!

Jonny Klipp

18:20 29 Nov 21

Tuned up my bike for 80$ and the thing works like brand new! Awesome

Adeneye Emmanuel

04:31 12 Oct 21

First of all the address of the place is perfect to test your bike, the place is neat and really cool. I gave this a five star because, one day I had a flat tire and I went to their store to ask for the price to pump it but they just did it for free.

Ashley Dyson

21:14 05 Aug 21

Friendly service and a good selection of bikes, skis, kayaks and serious outdoor clothing. Watch out for sales and specials. Best place in town for Patagonia and Outdoor Research.

Tanya LaBuick

16:54 06 Jul 21

Stream N Wood went above and beyond to help me with my bike, and to help me understand more about how my bike operates. They have been prompt, courteous, and professional. Ethan in particular was very pleasant. Thank you.

Breanne Mckinnon

15:45 02 Feb 21

Excellent customer service! Ethan is very knowledgable and helpful! I will definitely be coming back here to support local before going to a big chain store like Sportchek. Thank you!!

Jim Ferguson

17:19 31 Dec 20

Great ? service. Very low key - no pressure sales; very good product!!!

Cosmin Badea

22:25 12 Nov 20

As always, the best advice from the pros at SNW. Thanks, guys!!
Cosmin

Sandy Best

15:47 28 Oct 20

These guys love what they do and it shows. Great products and amazing customer service

JLives Fast

11:24 25 Sep 20

Stream N Wood is an awesome place to get quality goods and services. They have alot of expertise to prepare you for any outdoor adventure.

Tristan Barkman

04:16 09 Sep 20

Bought my first mountain bike from these guys. Had a very good experience.

Casey Thomson

18:55 29 Jul 20

freindly staff, good service

James Chambers

21:48 18 Jul 20

Love this place. One of our go-tos for outdoor activities. Clayton has been wonderful on getting our family onto right-sized bikes and setting us up for a wonderful summer.

Sally Biddlecombe

20:59 09 Jun 20

I couldn't find the bike I wanted anywhere in Alberta, but I saw these guys had one in stock on their website so I sent them an email and they shipped it straight to me! Great communication, super friendly and professional. Thank you so much!

Brent Doud

23:33 29 May 20

Ethan was a great person to deal with. Very knowledgeable. I'm a first time kayak purchaser. Answered all my questions respectably. Helped me load and explained everything to watch for. First time buyer here. But definitely will not be the last. Awesome place. I will recommend it to all.

Aren Teerhuis

19:03 20 May 20

Friendly and knowledgeable staff, great products and good prices. My new outdoors store!

Mark Neustaedter

13:50 13 May 20

Very helpful guys who stand behind the items they sell.

Bruce Elliott

22:43 01 May 20

I have bought 3 bikes there this spring and the staff was great to explain the differences and find me the right make and model to fit 3 different riders.

Andrew McKenzie

18:15 21 Mar 20

Ethan and Clayton truly have their customer’s best interest in mind and are completely involved in all their activities with their customers. You feel more a friend than a customer.

Brien Walsh

01:53 23 Apr 19

I have purchased three Giant Bicycles from Stream & Wood and service is excellent, looking at a kayak on their website that I am very interested in.

Nick S

18:26 18 Apr 19

Excellent customer service and selection of bikes, boards, tools, and accessories. I had a great experience shopping here, and I highly recommend them to everyone and anyone. Keep up the great work guys, you are doing customer service right!

Gordon Friesen

18:11 19 Mar 19

Always great service and if they don't it in stock they get it quick

Blair Drader

19:22 21 Feb 19

Great selection and helpful staff. Bought a saddle for bicycle there.

Brenda Sly

05:49 11 Dec 18

I have bought a lot of sports equipment here and I keep going back because of the quality of the goods and the top notch friendly service and sales.

They cater to ALL tyoes of people .. not just young super athletic, which I appreciate immensely !

Eric Sauerborn

19:50 29 Sep 17

Literally cannot say enough good about this place. Fantastic group of people who go above and beyond on service. They love what they do and are passionate about the products they sell and stand behind their products. Every time I've dealt with them it's been an absolute joy, and if something wasn't right they made sure to make it right quickly and as hassle free as possible.

If you're an outdoors person and want to bike, kayak, ski, snowshoe, you name it, this is the place to get what you need. 6/5 stars.

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